Facebook starts suggesting businesses with which Messenger users might want to chat

In a move which underscores Facebook's apparent efforts to ensure that the use of its Messenger online chat tool is not restricted to conversations among friends only, the social network has now started making suggestions to users about businesses with which they might want to chat via Messenger.

The suggestions about such businesses are hidden underneath the Facebook Messenger app's search bar which is usually labeled "for people and groups."

The references to Facebook's "suggested business" feature in the source code were first uncovered by The Information. It is evidently the first spotting of the feature in the Facebook Messenger app itself.

As of now, the "suggested business" feature in Facebook Messenger includes a seemingly small sampling of businesses. Hinting at the feature, which appears to be just an experimental feature presently, an additional line of 20 suggested businesses has been incorporated by Facebook in the source code.

Though the list of 20 suggested businesses on the Facebook Messenger app are the businesses with which Messenger users can potentially chat, it is not clear whether users would actually be keen on interacting with those businesses.


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