Verizon to work with Chromebook Pixel LTE owners whose free LTE service was prematurely cut off

The Reg has revealed in a recent report that bigwig US wireless carrier Verizon has said in a statement that it will work with Chromebook Pixel owners whose free LTE service had been cut off prematurely.

The statement made by Verizon comes against the backdrop of the fact that free wireless data of some users of the LTE version of Google's high-priced Chromebook Pixel was suspended after one year, though they had been promised 100MB of monthly mobile data for a full two-year period.

With the cancellation of the accounts of Chromebook Pixel LTE owners after one year coming despite the fact that the devices had been marketed with `two years of free (LTE) service,' Verizon has said that the cancellation of accounts was a mistake, and that it will fix the problem.

Verizon's move to ensure that Chromebook Pixel LTE owners get their 100MB of monthly mobile data for full two years - as had been previously promised in the promotional offer - comes after Google announced a $150 credit for the device owners to compensate for the premature loss of data access.

Noting that "a very small number of Chromebook Pixel customers may have had a promo end prematurely," Verizon said in an emailed statement. "We apologize for this, and will work with these customers to address the situation."


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