A recent research has found that homes signed up with the Telephone Preference Service receive double the number of nuisance calls compared to those who have not registered.
The TPS is a free service that is provided to customers to block unsolicited marketing calls. However, a survey found that the consumer group registered with the service received on average 10 unsolicited calls in the last month. On the other hand, the group that did not register with the service received only five unsolicited calls.
The survey revealed that six in ten TPS users were found to be not at all satisfied with the service.
The survey has clearly showed the failings of telephone Preference System to block nuisance calls. Also, the survey found that nearly 85% people are fed up of unwanted phone calls with one in 10 of them receiving staggering 50 unsolicited calls on an average each month.
Which? Calling Time on Nuisance Calls and Texts campaign called the Information Commissioner's Office (ICO), the Ministry of Justice, Ofcom and the Office of Fair Trading in March this year to make a joint taskforce within 12 weeks to stop unwanted calls and texts.
Which? Executive Director, Richard Lloyd, said, "We urgently need to see a new approach, new laws and new technology to tackle this scourge on people's lives. People must be put back in control of their personal data".
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