Plans were being made to convert some NHS services online, as it will not only save as many as £3bn of the NHS, but it will make things better for long term ill patients. The move was supported and pushed by Health Minister Dan Poulter and Health Secretary Jeremy Hunt, but the idea has been debated by a number of experts.

Professor Peter Weissberg, who is the Medical Director at the British Heart Foundation, said without doubt, it is great that advancements are proposed in the NHS. But, it has also to be seen that what plan are being proposed.

According to Peter, making NHS services online will not help heart patients or elderly. Michelle Mitchell, Director General at Age UK, said, "Many people of all ages still prefer human contact. It gives the medical professional the chance to recognize health issues that may not be obvious from a distance".

On the other hand, Hunt said online facility will make people to talk to doctors within no time. Moreover, it will save their time and NHS desk will also get free. The proposal is named as Digital First. Under the proposal, doctors will be able to have patients record online.